Operation guide

  1. Input your unique order number and the email used for checkout in input boxes on this page
  2. Click search button to pull latest logistics status, including package processing, dispatched, in transit, delivered status

If you cannot find order info

  • Confirm you enter correct order number / email
  • It takes around 24 hours to sync tracking data after parcel dispatch
  • Reach our customer service with order number for manual check if tracking still unavailable after 24h

Additional tip

You will also get automated email updates when parcel status changes.